Perfect Vape Reviews

This is my 2nd order with Perfect Vape. I ordered 5 vapes each time and I receive both orders faster than I would of received an Amazon order. Vapes arrived in their original packaging and were just as if I had bought them off the shelf. I will continue to use Perfect Vape and hope their stellar customer service continues as well!

If there were zero stars, I would give it to them horrible company, but 10 vapes that didn’t work which I ordered two months before from another company and they were perfect and all their products were damaged and fake

In the beginning it was nice, they would send my vapes and they would work without question. after about a year i started getting vapes in and one or the other wouldn't fire, it soon got to the point when i would order 12 at least 4 did not fire, they refused to give me a refund on one of these orders because it wasn't within 4 days when the order took a week to ship to me. that day i stopped using perfect vape and i suggest you do too.

I am only able to give genuine positive results from each of my orders placed and received from perfectvape. There has not been any issue worthy of reporting, in fact more opposite. I am pleased with the right amount of correspondence giving me exactly everything needed. They are a no bs no fancy cover genuine good solid company just trying to make it!

I have bought from perfect vape 5 times now. Over all, I don’t have much bad things to say. I always get my order, and most of the time it’s correct. They won’t provide tracking unless you ask, but I’ve had very quick response from customer service with any issues and they’ve worked with me to make things right. My biggest issue with them is the very small selection of liquids, and if you ask them to order something specific for inventory that’s popular they won’t do it. Over all it’s not a bad company though.

Ordered $225 worth of stuff one week ago and they never sent a tracking ID. When requested after 4 days they sent one that for the last 3 days has said label printed but package has not been received by shipper. Save your money and headache and take your business elsewhere.

These guys are scum! I was a recurring customer until I ran into an issue with my order. I would buy 2 packs of pods to save on shipping costs. One time I opened the second pack and every single pod was defective. I reached out to them and they said they can’t do anything because it was “way outside the warranty period”. So if you guys buy from here, make sure you only buy one pack at a time or you’ll be hit with the same line! So much for trying to be economical/environmental and save on shipping costs!

Perfect Vape has great prices and flat rate shipping on juice and hardware. I've ordered from them for about a year and have had no issues. Yes, they sometimes take 5 days to process and ship your order.

The absolute BEST available prices, wide selection of available inventory, incredibly quick handling & shipping time, especially considering that they're a small operation that goes through an obscene amount of product. I've ordered from them dozens of times. I've never waited more than a few days to receive my order, shipped from Oklahoma to Indiana. All positives and no negatives with perfect vape. Customer service is responsive in a timely manner. Just a all around great website that's easy to navigate and a fantastic company that's a pleasure to do business with. Don't hesitate to place a order with perfect vape. Any negative reviews that you read are from individuals that would bad mouth a company no matter how great their transaction was, they're the type of people that love to complain and are never happy with anything, they enjoy posting negative reviews and making complaints on a regular basis. To those of you that have the patience of a young child, you need to realize that perfect vape has no control over your package once it's in transit, and they can't respond to your email within a hour when your complaining about your 10 dollar disposable vape not working. Maybe try contacting the manufacturer of the product! To the large number of individuals with CCS (Chronic Complainers Syndrome) out there, you're infected with a nasty disease which seems to be spreading like a wildlife, hopefully you'll realize someday, that the world doesn't revolve around you.

I was ordering from PV and was happy and satisfied at first! Until I received a dud disposable vape. They requested I send them PROOF in a video, showing that it really was a dud. Well I sent them the video, did what they asked, then got no response afterwards! No refund, no replacement. Unfortunately I kept ordering from them…until recently when they sent my order to wrong address! I had to ask for the tracking number, because they never send it even though they will send u emails saying that they’re going to send it to u. When I reached out to PV about this recent order, in which they messed up….I got bad service. They refused to replace my order or refund anything. So I am NO LONGER a customer! Thank Goddess I found an awesome vape shop here in my area! They are super helpful, they automatically replace any duds you might get, I don’t have to worry about any $10 flat fees anymore, I am super satisfied every time I make a purchase there. BE CAREFUL WHEN ORDERING FROM PV!!!

Parents, beware. They will sell to underage children. Will even send it out after warning that a child bought it. Then will stop responding to emails once I proved I was an adult, not sure why I needed to prove that.

Writing this review a little early, as my order has not come in yet, buuuut I ordered on a Saturday and it was shipped on Monday. I didn’t receive the tracking email, but I emailed them and they responded back immediately with all the info I needed. Very friendly. I should be getting my order by Saturday so I’ll update once I get my vapes!

Don't order from these folks unless you live in the same area. Bad customer service and shady practices.

Worst company ever.
I ordered from perfectvape 2 times in less than a month spending over $140.00. My second order I started to open one of the vapes on the day that I received them but I noticed that inside the plastic that contains the actual vape that it was full of liquid. I checked all the others and they were fine so I wrote them to ask what I should do because they don't have a phone where you can reach out to them. After sending them a text when they replied back they wanted my order number which was on the original text to begin with so they already had it, but I texted it all back with all messages included. Their reply to me was that they don't accept responsibility for anything that they mail out unless it doesnt work and you have to send them proof that it doesnt.
If I open it then what's to say they will not accept it then because it's been opened. Worst company ever. If your going to sell something then except returns that not been opened if the vapes are leaking onto the unopened packs don't ask someone to prove that something doesnt work after it's been opened because anyone can damage something after opening it. Take responsibility for what you sell.

I have ordered many times from this website. I have been receiving the order within a week. Never have had an issue. I will continue to buy from the company as long as there are no problems. Always a good experience with ordering and receiving.